Return and Refund Policy

At Ybon Jobs, we strive to provide high-quality digital products and services to our customers. Due to the nature of our products, which include digital downloads and access to online resources, we do not offer refunds on purchases made through our website.

1. Digital Products:

• All sales of digital products, including but not limited to resume templates, job tracker spreadsheets, and cover letters, are final.
• Once a digital product has been purchased and downloaded, it cannot be returned or refunded.

2. Job Board Postings:

• Payment for job board postings is required in advance before the job listing goes live.
• Ybon Jobs reserves the right to reject or remove any job posting that violates our terms of service or community guidelines.
• In the event that a job posting is rejected or removed by Ybon Jobs, a refund may be issued at our discretion.

3. Subscription Services:

• If your purchase includes subscription services, recurring payments will be charged automatically at the specified intervals unless canceled by the customer.
• Customers can manage their subscription settings and cancel or modify their subscription at any time through their account dashboard.
• No refunds will be provided for subscription services, but customers may cancel their subscription at any time to avoid future charges.

4. Contact Us:

• If you have any questions or concerns about our return and refund policy, please contact us at contact@ybonjobs.com.

5. Exceptions:

• In rare cases of technical issues or errors on our part that prevent customers from accessing purchased products or services, we may provide refunds at our discretion.
• Requests for refunds based on technical issues or errors must be submitted within [insert timeframe] days of purchase.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to our return and refund policy.

Last updated: April 2024